Discover Cafe Klatsch
Welcome to Cafe Klatsch, your new favourite online destination for quality pre-loved clothes and accessories in New Zealand. We're passionate about sustainable fashion and bringing you unique finds. Our commitment is to offer a transparent and easy shopping experience. Dive into our frequently asked questions to learn more about how we operate and what makes us special.
Your questions, answered
As an online shop dedicated to bringing you the best in pre-loved fashion, we understand you might have a few questions. We've gathered the most important topics here to ensure you feel confident and happy shopping with Cafe Klatsch.
Do you offer international shipping?
Yes, we do! We can send our unique pre-loved garments and accessories across the globe. For orders to Australia, there's a standard postage charge of $30. For the rest of the world, it's $50.
What are your shipping costs within new zealand?
Good news for our New Zealand customers! Postage is completely free for all orders over $50.
How do you ensure the quality of second-hand items?
At Cafe Klatsch, we personally select and thoroughly inspect every garment and accessory. We check for any faults or unique quirks, and we promise to note any imperfections clearly in the product description so you know exactly what you're getting.
What is your return policy?
We stand by the quality of our carefully selected items. If any garment you receive has a fault that wasn't noted in the product description, you can return it to us with a full money-back guarantee. Your satisfaction is our priority.
How can i be sure about my purchase from Cafe Klatsch?
We understand that buying online, especially if it's been pre-loved, requires trust. We build that trust by personally inspecting every item and clearly detailing any characteristics in the product description. Plus, with our full money-back guarantee for faulty items, you can shop with complete peace of mind.
Is Cafe Klatsch an environmentally friendly option?
Absolutely! By choosing Cafe Klatsch, you're supporting sustainable fashion and giving beautiful garments a second life, reducing waste and contributing to a more eco-conscious lifestyle.
And as an added bonus - there's a smaller chance of wearing what everyone else is wearing!
Your sustainable style journey begins here
At Cafe Klatsch, we believe in the charm of pre-loved fashion and the joy of finding something truly unique. Discover our curated collection of second-hand garments and accessories, thoughtfully selected for you. Join us in embracing sustainable style and let's make every purchase a step towards a better wardrobe and a better world.